People just can't image living without technology any longer. It is very difficult to imagine the world as we know it, without technology, right? Day after day there is something new out there, so customers have a lot to choose.
There are a lot of people that have more than one computer, and this is the motive why remote support software’s are so illustrious among people who can't live without their computers and need to access them all the time. A remote support solution, allows users to access their computers remotely while they are gone. BeAnywhere, a top company in remote support, just launched a new version of their remote support software, BeAnywhere Support Express 3.5.
This new version has a speed improvement, being considerably faster than the last version – up to 50% - this will empower a better performance in general. BeAnywhere Support Express now has a multi-language support – Portuguese and English included at the moment. In case customers want a remote support session or if they want to process a remote support session at a convenient time, they can now ask for Support Tickets.
An additional feature is also that technicians, with granular permissions, can now disconnect other technicians in case the amount of simultaneous logins is reached, allowing them to join the session without having to postpone.
From now on, thanks to a little button known as Panic Button, users can access all of BeAnywhere's premium services and an unlimited number of simultaneous technicians for ten hours straight, in case of an emergency and they need remote support assistance.
It is also possible to collect data about the remote support sessions, in the form of a custom-made survey.
BeAnywhere allows its users to download the free version on their website in case they want to try it out.